where can I download apple music app for mac? mine seems to be corrupted

Where can I download a fresh copy Apple Music appp for Mac? Mine seems to corrupted. When launched, the beachball spins and says it is updating iCloud Library. This goes for half an hour before I force quit. Can't click on any menu to log out.

MacBook Air 13″, macOS 11.4

Posted on Jul 3, 2021 6:53 PM

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6 replies

Jul 4, 2021 11:21 AM in response to turingtest2

tt2,

Thank you for the suggestion. Unfortunately, my problem still exists. I did as you suggested and even rebooted using command+r to re-instal Big Sur 11.4. The version of Music - 11.5.74 - was installed. Yesterday, Music would just hang and require a force quit. This morning, Music would at least start up properly, albeit with the beach ball and the Updating Cloud (not iCloud) Music Library message. This would last a minute or two, but then disappear. I am trying to update my library from AAC to Apple Lossless. I can delete tunes from an album in AAC format, but then clicking the Add on the album album page in Apple Music to re-download, Music just hangs. Looks like 11.5 will be released soon, so maybe that will cleanup my issue.

Jul 4, 2021 1:14 PM in response to richardfromeauclaire

Can't download any album. I get An Error Occurred message. Interestingly, clicking on the File gives a strange drop down. Note the keyboard shortcuts.


/Users/rickmoen/Desktop/Screen Shot 2021-07-04 at 1.09.32 PM.png

If the screenshot won't open, it shows question marks in small boxes for keystrokes,


/Users/rickmoen/Desktop/Screen Shot 2021-07-04 at 1.09.32 PM.png

If the screenshot won't open, it shows underscores in small boxes for keystrokes.







Jul 5, 2021 3:12 AM in response to richardfromeauclaire

I have same problem. Had the same problem over a week back - Updated macOS and resolved issue.


As of today Music App is hanging again (seems corrupted)- so rebooted in Recovery Mode and reinstalled Big Sur too. Unfortunately still get Spinning Beach Ball. All others [Music] Apps work fine


Option-CMD Launching Music App into Safe Mode brings up Music App - but get blank libraries and it just hangs..


Unfortunately can't access any of the menus (so unable to disable iCloud Library)


Only way to stop is Force Quit


MacBook 13" Pro M1


Anyone know how to re-install just the App ?


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where can I download apple music app for mac? mine seems to be corrupted

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