You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Watch does not erase all content and settings

I have a new phone and do not have the old one. I’m trying to unpair my Apple Watch by erasing all content and it doesn’t do anything after I select the confirm option to erase.

Posted on Jul 4, 2021 5:28 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 4, 2021 5:33 AM

To unpair and erase watch and remove Activation Lock.

On a computer, go to iCloud.com and sign in with your Apple ID.

Go to Find Iphone.

Select All Devices, then click your Apple Watch.

Click Erase Apple Watch.

Select Next until the device is erased.

Click the remove button next to your Apple Watch.

1 reply
Question marked as Top-ranking reply

Jul 4, 2021 5:33 AM in response to WonderWomanIsReal

To unpair and erase watch and remove Activation Lock.

On a computer, go to iCloud.com and sign in with your Apple ID.

Go to Find Iphone.

Select All Devices, then click your Apple Watch.

Click Erase Apple Watch.

Select Next until the device is erased.

Click the remove button next to your Apple Watch.

Watch does not erase all content and settings

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.