Apple sent an email today saying my Apple TV subscription will auto-renew on July 11. When you go to edit the Subscription it says next billing date 13 Jan 22 in grey with Options to pay for one month or one year in black. I am confused! Can I use Apple TV+ until January or need to pay from July 11.
iMac 27″, macOS 10.14
Verify that the message is for the matching Apple ID account.
If you redeemed/started the year offer in January, then the next billing date of Jan ’22 seems accurate.
If you redeemed/started the year offer 12 months or more before July 11, then that date seems accurate.
If you have multiple subscriptions, then the message may be referring to a different service. E.g. Apple TV app Channel subscriptions like Showtime, Paramount+, Starz, etc. are independent of Apple TV+.
For a definitive answer, contact the Apple Support staff.
Possibly the message was send in error, or is a phishing attempt.
Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
Identify legitimate emails from the App Store or iTunes Store - Apple Support
Verify that the message is for the matching Apple ID account.
If you redeemed/started the year offer in January, then the next billing date of Jan ’22 seems accurate.
If you redeemed/started the year offer 12 months or more before July 11, then that date seems accurate.
If you have multiple subscriptions, then the message may be referring to a different service. E.g. Apple TV app Channel subscriptions like Showtime, Paramount+, Starz, etc. are independent of Apple TV+.
For a definitive answer, contact the Apple Support staff.
Possibly the message was send in error, or is a phishing attempt.
Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
Identify legitimate emails from the App Store or iTunes Store - Apple Support
Thanks Urquhart1244 - talked to Apple Support. I have two registered email addresses and it turns out I had a free year on one, and had paid on the other. The confusion was Apple account/Edit Subscription shows details for both but with no account reference info that identifies them separately. Page design fault.
Apple TV+ Subscription
