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The cursor from my mouse disappears of the screen after 5 minutes of use

The arrow on the screen of my computer whether using the mouse or touch pad disappears after 5 minutes of use!!

Posted on Jul 4, 2021 3:32 PM

Reply
Question marked as Best reply

Posted on Jul 4, 2021 3:38 PM

Coves44 wrote:

The arrow on the screen of my computer whether using the mouse or touch pad disappears after 5 minutes of use!!


Old issue, new issue, what changed?


Uninstall any and all third party Antivirus, Cleaners, Optimizers, VPN, speeder uppers....



If you still have an issue To trouble shoot further you can:


—Try a SafeBoot https://support.apple.com/en-us/HT201262



Takes noticeable longer to get to the login screen, does a 5 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

Login and test. Reboot as normal. Caches get rebuilt automatically.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account https://support.apple.com/guide/mac-help/set-up-other-users-on-your-mac-mtusr001/mac

This will tell you if it a universal issue or isolated to your user/admin account. 



1 reply
Question marked as Best reply

Jul 4, 2021 3:38 PM in response to Coves44

Coves44 wrote:

The arrow on the screen of my computer whether using the mouse or touch pad disappears after 5 minutes of use!!


Old issue, new issue, what changed?


Uninstall any and all third party Antivirus, Cleaners, Optimizers, VPN, speeder uppers....



If you still have an issue To trouble shoot further you can:


—Try a SafeBoot https://support.apple.com/en-us/HT201262



Takes noticeable longer to get to the login screen, does a 5 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

Login and test. Reboot as normal. Caches get rebuilt automatically.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account https://support.apple.com/guide/mac-help/set-up-other-users-on-your-mac-mtusr001/mac

This will tell you if it a universal issue or isolated to your user/admin account. 



The cursor from my mouse disappears of the screen after 5 minutes of use

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