iPad 14.6 keeps restarting after a few minutes of using it.

My iPad (6th Generation) has started restarting on its own after I updated it to the latest iPadOS 14.6. I can only work on it for around 10-30 minutes before it shuts down and restarts on its own. I have tried doing the force restart as well but it still goes through the same procedure. I'd like to find some solution to it as soon as possible.

iPad, iPadOS 14

Posted on Jul 4, 2021 11:16 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 5, 2021 1:30 AM

If you already tried (to no avail) a forced restart of your device, it might be a hardware problem, but we, just users like you, cannot diagnose that kind of issue.

I suggest that you contact Apple Support directly (they have tools to run remote diagnostics, battery included), using this link:--> Get Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector

After checking it out, they'll give you all the available options.

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Jul 5, 2021 1:30 AM in response to kavita07

If you already tried (to no avail) a forced restart of your device, it might be a hardware problem, but we, just users like you, cannot diagnose that kind of issue.

I suggest that you contact Apple Support directly (they have tools to run remote diagnostics, battery included), using this link:--> Get Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector

After checking it out, they'll give you all the available options.

Regards

Giulio

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPad 14.6 keeps restarting after a few minutes of using it.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.