Apple TV do not accept the password for Apple ID
Hi! I have old Apple TV and for some reason it is not accept password for my Apple ID. I tried to put the verification code and it’s didn’t help.
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Hi! I have old Apple TV and for some reason it is not accept password for my Apple ID. I tried to put the verification code and it’s didn’t help.
If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.
Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.
Either you deviated from the described procedure, or something else is going on with your account.
You may contact Apple Support for further assistance.
I have the same problem. I have gone into the iTunes account, signed in with no problems. Signed out, then signed into apple id, no problems. I have reset the apple tv. Same issue. I have entered the password with the verification codes several times. Apple seems to be getting a signal from the apple tv for it to send me the verification codes. Will try Apple Support.
Didn’t help
Apple TV do not accept the password for Apple ID