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PaulaGala Author

Level 1

4 points

Lost Icloud

Hi!

I gave my Iphone to my friend and we have changed the appleID but did not reset the phone before it and it changed all her photos in Icloud to mine, is it possible to get back her photos saved in her Icloud?

Thank you!

Posted on Jul 5, 2021 5:35 AM

Top-ranking reply

FoxFifth

Level 10

472,059 points

Posted on Jul 5, 2021 10:00 AM

Erase the phone by using the following procedure: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

Then set it up again using her Apple ID. If she had a backup of her previous iPhone and wants to use that to set up the new phone, see: Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - Apple Support

If her photos were in iCloud Photos, they will automatically sync to the new phone when iCloud Photos is turned on. See: Set up and use iCloud Photos - Apple Support

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Lost Icloud

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