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patrycja19 Author

Level 1

4 points

virtical lines when i have a black wallpaper/ phone is in dark place

i got my new iPhone 11 on July 4th, and this morning (July 5th) a problem has accrued, whenever my phone has a black or just a dark background, these white/gray lines would appear, I tried resetting my phone but nothing helps, I don't wanna fully restart my phone because I don't know if ill get my data back, is there any possible way to fix it on my own instead of going into a shop? (pictures below, its purely visible on a dark screen when its on)

Posted on Jul 5, 2021 7:53 AM

Top-ranking reply

lobsterghost1

Level 10

149,166 points

Posted on Jul 5, 2021 8:08 AM

A one day old new phone should not be doing this. I'd recommend taking the phone to the Genius Bar at your Apple Store.

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virtical lines when i have a black wallpaper/ phone is in dark place

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