I can't play music with out wifi

On my new ipod touch, 7th gen, I can't play music when I'm away from wifi. All the songs are greyed out. How can I fix this?

Posted on Jul 5, 2021 10:36 AM

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Jul 6, 2021 1:27 PM in response to lhens

Hi lhens,


Welcome to Apple Support Communities!


We understand you're unable to listen to music without a Wi-Fi connection. If you are streaming your music, and the music is not saved/downloaded to your device, this will require an internet connection to listen. If you're an Apple Music subscriber, simply tap the arrow pointing downward next to the song or album you wish to make available for offline listening.


You may also find the troubleshooting in the following article useful: If your songs are grayed out - Apple Support


Warm regards.

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I can't play music with out wifi

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