iPhone 11 - Pics, video won't fullscreen

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andrewpine Author

Level 1

14 points

iPhone 11 - Pics, video won't fullscreen

Hey all, been scouring the interwebs for support on this but the things I've attempted have not helped.

Issue:

My iPhone 11 won't full screen pics or videos from all sources I've tried. I've tried on:

Safari
Youtube
Chrome
Photos (native iPhone app)

What I've attempted so far:

Trying different browsers and pages to see if video/pics would fullscreen there.. no dice
Completely reset my phone and restored from save state on iCloud

Anyone running into similar issues? This started about 2-3 months ago I believe.

Thanks for any help.

iPhone 11, iOS 14

Posted on Jul 5, 2021 2:31 PM

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Answer 1

Best reply

andrewpine Author

Level 1

14 points

Jul 6, 2021 1:04 PM in response to Leanne_68

Thanks for your response and help. Software is updated to current OS. Photos open, videos open, but when I want them to go full screen (say for a panorama or watching a video on youtube) and I turn my screen sideways nothing happens.

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Answer 2

mingoslkd

Community Specialist

Jul 7, 2021 9:13 AM in response to andrewpine

andrewpine,

Thanks for clarifying. It sounds like you may have Portrait Orientation Lock enabled. You can disable this in the Control Center by swiping down from the top right corner of your screen. You'll see a lock with a circled arrow around it. Find more information here: Rotate the screen on your iPhone or iPod touch.

Hope that helps!

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Answer 3

Leanne_68

Community Specialist

Jul 6, 2021 10:18 AM in response to andrewpine

Hi andrewpine,

It sounds like you're having some issues viewing photos on your iPhone. Could you provide some more details of what you mean by not being able to view it in full screen? For example, if you tap a photo in the Photos app, is it not opening that photo and staying on the photo grid screen?

You may need to update your software if it's outdated. Be sure to create a backup before updating your iPhone. These articles will help:

How to back up your iPhone, iPad, or iPod touch

Update your iPhone, iPad, or iPod touch

Cheers!

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Answer 4

andrewpine Author

Level 1

14 points

Jul 7, 2021 11:46 AM in response to mingoslkd

That was it! So happy it was simple, feel a little foolish, hahahaha.

Thank you!

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iPhone 11 - Pics, video won't fullscreen

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