Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my macbook is locked and i cant unlock it to log in. how can i unlock it?

my macbook is locked and i cant unlock it to log in. how can i unlock it?

MacBook Air 13″, macOS 11.3

Posted on Jul 5, 2021 6:43 PM

Reply
Question marked as Best reply

Posted on Jul 6, 2021 7:04 AM

Intel Computer

1 - Restart computer and immediately hold Command + r keys


2 - Top Tool Bar >> Utilities >> Terminal


3 - Type resetpassword as one word and no spaces


4 - Press Return key


5 - Follow the prompts and remember the New Password


M1 Computer 

1 - Choose Apple menu > > Shut Down.


2 - Press and hold the power button on your Mac until you see “Loading startup options.”


3 - Click Options, then click Continue. 


4 - Top Tool Bar >> Utilities >> Terminal


5 - Type resetpassword as one word and no spaces


6 - Press Return key


7 - Follow the prompts and remember the New Password

3 replies
Question marked as Best reply

Jul 6, 2021 7:04 AM in response to jamison103

Intel Computer

1 - Restart computer and immediately hold Command + r keys


2 - Top Tool Bar >> Utilities >> Terminal


3 - Type resetpassword as one word and no spaces


4 - Press Return key


5 - Follow the prompts and remember the New Password


M1 Computer 

1 - Choose Apple menu > > Shut Down.


2 - Press and hold the power button on your Mac until you see “Loading startup options.”


3 - Click Options, then click Continue. 


4 - Top Tool Bar >> Utilities >> Terminal


5 - Type resetpassword as one word and no spaces


6 - Press Return key


7 - Follow the prompts and remember the New Password

my macbook is locked and i cant unlock it to log in. how can i unlock it?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.