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I cannot use a personal hotspot, it says "to set up a personal hotspot, contract your carrier", how to fix it? I've already spoken to the carrier, they say it is the phone's software issue.
iPhone 7, iOS 14
Use these steps first
Restart the iPhone or iPad that provides Personal Hotspot and the other device that needs to connect to Personal Hotspot. Make sure that you have the latest version of iOS. On the iPhone or iPad that provides Personal Hotspot, go to Settings > General > Reset, then tap Reset Network Settings.
If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi
The Hotspot is a carrier-specific feature. Contact your carrier, if it is not appearing on your device.
Also, check the following
Use these steps first
Restart the iPhone or iPad that provides Personal Hotspot and the other device that needs to connect to Personal Hotspot. Make sure that you have the latest version of iOS. On the iPhone or iPad that provides Personal Hotspot, go to Settings > General > Reset, then tap Reset Network Settings.
If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi
The Hotspot is a carrier-specific feature. Contact your carrier, if it is not appearing on your device.
Also, check the following
Thank you for your comments I put my SIM in the android phone and the personal hotspot worked absolutely fine on the android phone (the same SIM that I am using on iPhone and getting the hotspot setup error message). So, with this perhaps it is clear that the SIM/account/carrier is not an issue. it is something related to software.
Same problem with mine. Keeps on telling me to contact my network provider and the problem isn’t from them. The solutions they’re giving to us at this point aren’t even helping
I’am having the same issue.
I’ve already tried to :
but it did not work.
I still can not set “personal hotspot”.
A hotspot is a Carrier Specific feature. Contact your Carrier (Cellular Service Provider), the agency that issued the SIM / eSIM to you.
After the recent software update, I am unable to use hotspot, it says contact your carrier where as the carrier says this issue is about your phone's software update, how to fix it
