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Liquid damage

My I phone11 is partially touched with rain for 1 minute , from that day onwards face Id is not working. So

I went to the apple service center they said that it's liquid damage we can't repair your mobile

It's my new mobile plz replace new phone or repair it sir/mam

I used only one month again I can't bare that much price plz help me

While I'm buying that phone they said that it's *water resistant*

Posted on Jul 6, 2021 4:58 AM

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Posted on Jul 6, 2021 5:26 AM

Read 'About splash, water, and dust resistance of iPhone 7 and later '. Click here --> https://support.apple.com/HT207043


Liquid damage to iPhone or iPod isn't covered by warranty - http://support.apple.com/HT204104 - iPhone and most iPod devices are equipped with Liquid Contact Indicators (LCIs) that you can see from the outside.


Apple or an approved service provider can "repair" it, but the cost isn't covered by the warranty.


For the 'iPhone Service Answer Center' click here --> https://support.apple.com/iPhone/repair/service

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Question marked as Best reply

Jul 6, 2021 5:26 AM in response to jayaprakash193

Read 'About splash, water, and dust resistance of iPhone 7 and later '. Click here --> https://support.apple.com/HT207043


Liquid damage to iPhone or iPod isn't covered by warranty - http://support.apple.com/HT204104 - iPhone and most iPod devices are equipped with Liquid Contact Indicators (LCIs) that you can see from the outside.


Apple or an approved service provider can "repair" it, but the cost isn't covered by the warranty.


For the 'iPhone Service Answer Center' click here --> https://support.apple.com/iPhone/repair/service

Liquid damage

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