My phone is disabled I want to restore it but if I do that my photos videos and documents will be lost so can I do backup first before restoring ? On disable iPhone ? I know my Apple ID password
Recovery of my password and date
iPhone 7, iOS 11
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Regarding your data, If…
- You have an iCloud or iTunes latest backup, then there is nothing to worry about. If not read more...
- You have synced your data to iCloud, then what you will get back is what you have synced to iCloud and uploaded to iCloud Drive; like the information that are synced and stored in iCloud are, Contacts, Calendars, Bookmarks, Mail, Notes, Voice Memos, shared photos, iCloud Photos*, Health data, call history, and files you store in iCloud Drive. (*-If you had turned on iCloud Photos, your content is automatically stored in iCloud.)
- You have imported your Photos & Videos to Mac/PC then they are safely residing there on Mac/PC
- You have uploaded some of it to Cloud Drives using the Files app (iCloud Drive, Google Drive, OneDrive, DropBox, Flickr, box, AmazonDrive, Adobe Creative Cloud etc). The data remains there.
- You have not backed up or do not have the latest backup, nor imported nor you have synced nor uploaded your data to cloud drives prior to the situation that you are in, then I am sorry, all your data is lost.