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I've forgotten my passcode and now the phone is disabled and says connect to iTunes. When I connect to iTunes my phone does not appear. All I want to do is to back up the phone. I'm happy to then restore it but I need to back it up before the restore. I know my iCloud and Apple ID passwords but have not backed up to iCloud before, stupidly. Please can anyone help me to back the phone up whilst it is disabled? My phone is full of photos I cannot lose.
iPhone 11
You are not going to be able create a backup after the iPhone has been disabled. The back up had to have been created before the catastrophe happened.
Axel F.
You are not going to be able create a backup after the iPhone has been disabled. The back up had to have been created before the catastrophe happened.
Axel F.
Thank you for your reply Alex. I realise that Apple have to protect data but if I know my login for iCloud or iTunes then that ought to be enough. It's just being stored on my account.
iPhone disabled - recover data
