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Cancellation of subscription during free trial period

Why was my credit card charged immediately for a subscription that came with 7-Day trial period? I’ve decided that I do not want to proceed past the trial period and have cancelled the subscription but am not being given a refund of the charge. Purchase was for MLB Network at $89 on July 4 and has been charged… When cancellation was made inside if 7 days (today the 6th) all that resulted was the auto renewal being turned off and subscription remaining in tact until next year. I would like an immediate refund of the subscription. Purchase was made through my Apple TV.

Apple TV HD, tvOS 14

Posted on Jul 6, 2021 8:32 PM

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Question marked as Top-ranking reply

Posted on Jul 10, 2021 9:05 AM

Thank you!


My problem regarding my subscription was resolved the same day that I inquired about it via Chat. Apple reviewed the issue and credited my account the very next day. Thank you again… great customer service by Apple!

4 replies

Cancellation of subscription during free trial period

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