Can anyone advise why I can’t watch purchased tv series. It says error every time I try. It’s listed as purchased as I’ve been charged for it, just won’t play?
i have a new iPad, up to date with updates.
any help please?
iPad Pro, iPadOS 14
Hi jazz146,
Thank you for using Apple Support Communities.
We see that you are having an issue with watching a purchased TV show. We want to help. Please follow the steps here that talk about If you can't watch or stream movies and TV shows in the Apple TV app
Reach back out with any questions.
Best Regards!
Thank you, got it working!
Hi jazz146,
Excellent! We are glad that your issue is resolved. Reach back out if you need assistance.
Best Wishes!
Purchased tv series not working
