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My son was given his grandmother's ipad after she passed away. We cannot get into it because we do not have access to her icloud. We have done a hard reset. But it is still telling us to get on to the icloud account associated with it. What do we do from here?
Here is the procedure > How to request access to a deceased family member's Apple accounts - Apple Support
Here is the procedure > How to request access to a deceased family member's Apple accounts - Apple Support
Thank you!
Previous owner is deceased. Ipad was given to my son. How can I unlock it without access to her icloud account?
