Apple Pencil not working

rubie32 Said:

"Apple Pencil not working: My Apple Pencil gen 1 is not working"

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Troubleshoot This:

Use these Links:

• Apple Pencil Compatibility - Apple Support

Verify the compatibility of your iPad and Apple Pencil

• Connect Apple Pencil with your iPad - Apple Support

View: If your Apple Pencil won't pair with your iPad

• Use Bluetooth and Wi-Fi in Control Centre - Apple Support

Make sure that Bluetooth is enabled

• Charge your Apple Pencil and Check the Battery - Apple Support

Be certain there is power to your Apple Pencil

• Pair and Charge Apple Pencil (2nd generation) with iPad - Apple Support

Successfully pair and charge your 2nd Generation Apple Pencil

AuntieOwl Said:

"same issue, all of the sudden, no problem pairing, no problem charging, but when I touch the screen with it, it does not respond."

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Start with this Link: If your iPhone, iPad, or iPod touch won't Turn on or is Frozen - Apple Support

If of no success...

Perhaps this is a Faulty Device?:

You have a one-year, out-of-the-box, limited-warranty on this. So, see if you can get a replacement from Apple.

Apple Support Contact Info:

If you cannot fix this, then contact Apple Support:

• Contact Us - Choose Locations
• U.S.A. (800)MY-APPLE
• Proceed from there as necessary

Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

same issue, all of the sudden, no problem pairing, no problem charging, but when I touch the screen with it, it does not respond.