Can't access PubMed webpage

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Level 1

9 points

Can't access PubMed webpage

Hello,

I can't access https://www.ncbi.nlm.nih.gov/pubmed/ with any browser (Safari, Chrome) in my computer iMac. I tried to clean cache, cookies, history but is still not working. I also restarted the router and the computer, but no answer. I am using macOS Big Sur 11.4 which was updated on the 29th of May 2021. I think that since then, I have this problem. ¿Can you help me please?

PD. The webpage is working properly with other computers and browsers in my workplace but is not working with my different devices (iMac, iPhone).

iMac 21.5″, macOS 11.4

Posted on Jul 8, 2021 12:23 AM

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Answer 1

Best reply

dominic23

Level 10

83,916 points

Jul 8, 2021 12:51 AM in response to Núbil

On this Mac, I can go to PubMed site.

Go step by step and test.

1. Quit Safari, launch Safari holding the Shift key down.

2. Startup in Safe Mode. https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac.

Quote:

It also does a basic check of your startup disk, similar to using First Aid in Disk Utility.

And it deletes some system caches, including font caches and

the kernel cache, which are automatically created again as needed

3. Clear History. I noticed thatyou have done this already.

https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac

Please read the article before clearing history,

this is like a low level resetting of Safari without affecting passwords and bookmarks.

4. If Safari doesn't open a webpage or isn’t working as expected

https://support.apple.com/en-us/HT204098

5. Turn off temporarily any anti-virus software installed.

6. Disable, "Block all cookies" option. Safari > Preferences > Privacy

Temporarily disable "Prevent cross-site tracking" and test.

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Answer 2

Núbil Author

Level 1

9 points

Jul 8, 2021 3:04 AM in response to dominic23

Thank you very much, BUT ANY OF THIS STEPS FIX THE PROBLEM. I really do not understand what's happening, because, as I explained I can not open this webpage in any of my apple devices. Hope you bring to me with new approaches to manage it. PLEASE.

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Answer 3

dominic23

Level 10

83,916 points

Jul 8, 2021 4:23 AM in response to Núbil

Please contact Apple.

Click inside the box to choose an option. contact Apple Support.

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Answer 4

Ashen22

Level 1

4 points

Aug 14, 2021 11:49 AM in response to Núbil

Not working for me either. Download Firefox. It’s fine on that. I think apple is shadow banning it to prevent people reading science. Prove me wrong someone?

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Can't access PubMed webpage

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