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I was locked out of my iPhone so I have it in recovery mode but I still can’t get in because I don’t know what my password is for iCloud. So now what?
iPhone SE
The phone isn't unlocked. What you are seeing in the photo you posted is a hint about the Apple ID to which the phone is locked. If you don't use iCloud.com for your email address and never have, and if the phone is secondhand, then the address is that of a previous owner. An AppleID is almost always an email address and in this case it is dsomething@icloud.com and it is asking for the password to that user's account too. If you don't know that owner and you can't backtrack to that person then you are out of luck with that phone. It is useless, sorry. 'Activation Lock for iPhone, iPad, and iPod touch' is a security feature that's designed to prevent anyone else from using an iPhone, iPad, or iPod touch, if it's ever lost or stolen. To learn more click here --> http://support.apple.com/HT201365
For an individual to remove an activation lock absolutely requires the information for the account that applied the lock. Click on this link to learn 'How to remove Activation Lock' --> https://support.apple.com/HT201441
The phone isn't unlocked. What you are seeing in the photo you posted is a hint about the Apple ID to which the phone is locked. If you don't use iCloud.com for your email address and never have, and if the phone is secondhand, then the address is that of a previous owner. An AppleID is almost always an email address and in this case it is dsomething@icloud.com and it is asking for the password to that user's account too. If you don't know that owner and you can't backtrack to that person then you are out of luck with that phone. It is useless, sorry. 'Activation Lock for iPhone, iPad, and iPod touch' is a security feature that's designed to prevent anyone else from using an iPhone, iPad, or iPod touch, if it's ever lost or stolen. To learn more click here --> http://support.apple.com/HT201365
For an individual to remove an activation lock absolutely requires the information for the account that applied the lock. Click on this link to learn 'How to remove Activation Lock' --> https://support.apple.com/HT201441
Click on this link to read what to do "If you forgot your Apple ID password" --> https://support.apple.com/HT201487
or go directly to this link --> http://iforgot.apple.com/
Also read about "What to do after [or before] you change your Apple ID email address or password" - https://support.apple.com/HT204071
If you still need help:
Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." --> https://support.apple.com/HT204169
If you didn't receive your verification or reset email - Apple Support - https://support.apple.com/HT201455
The phone is unlocked but now it wants me to put something in the activation lock screen. It actually says that it wants my iCloud.com password but if you look down further it is asking for the Apple ID and password. I know my Apple ID and password and that is not working. And I have no idea what my iCloud address is or password. This is crazy! I’m almost wondering if I have to buy a different phone!
How can I get in my phone if I have it in recovery mode but cannot remember my iCloud password?
