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iPad mail

I have recently moved to an iPad Pro and my email is set up to a POP account. On occasion deleted emails reload to my inbox. What have I done incorrectly or can I do to prevent having to repeatedly delete the same email?

iPad Pro, iPadOS 14

Posted on Jul 8, 2021 9:30 AM

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Question marked as Top-ranking reply

Posted on Jul 8, 2021 9:51 AM

Does you email provider support IMAP? If so, IMAP is a considerably more flexible (and modern) email protocol. IMAP is also better suited to situations where you access email from multiple devices (e.g., iPad, iPhone and PC/Mac).


POP3 can be configured, in broad terms, in one of two modes - these being Download and delete from the Server, or Download and leave a copy on the server. These two modes should be largely self-explanatory - the former making mail synchronisation across multiple devices almost impossible. When using POP3 with multiple devices, you really do need to understand the nuances of your settings.


Where your email provider supports both POP3 and IMAP, it is possible to run a mixed configuration - with some devices (usually mobile devices) using IMAP - whilst perhaps using POP3 with a PC/Mac to maintain a local email archive that is independent of the Mail Server.


Using IMAP, the original email “lives” on the Server - each device downloading/synchronising a local “copy” to view. When an is deleted from any IMAP-configured device, both the local copy and original are deleted; other devices automatically synchronise.


Returning to your actual question, the easiest way to prevent unexpected return of deleted email is to convert to using IMAP. Otherwise, more detail of your actual iPad settings will be needed if we are to better understand your issue.

3 replies
Question marked as Top-ranking reply

Jul 8, 2021 9:51 AM in response to DonFlorida

Does you email provider support IMAP? If so, IMAP is a considerably more flexible (and modern) email protocol. IMAP is also better suited to situations where you access email from multiple devices (e.g., iPad, iPhone and PC/Mac).


POP3 can be configured, in broad terms, in one of two modes - these being Download and delete from the Server, or Download and leave a copy on the server. These two modes should be largely self-explanatory - the former making mail synchronisation across multiple devices almost impossible. When using POP3 with multiple devices, you really do need to understand the nuances of your settings.


Where your email provider supports both POP3 and IMAP, it is possible to run a mixed configuration - with some devices (usually mobile devices) using IMAP - whilst perhaps using POP3 with a PC/Mac to maintain a local email archive that is independent of the Mail Server.


Using IMAP, the original email “lives” on the Server - each device downloading/synchronising a local “copy” to view. When an is deleted from any IMAP-configured device, both the local copy and original are deleted; other devices automatically synchronise.


Returning to your actual question, the easiest way to prevent unexpected return of deleted email is to convert to using IMAP. Otherwise, more detail of your actual iPad settings will be needed if we are to better understand your issue.

Jul 8, 2021 10:25 AM in response to DonFlorida

If modifying an existing account configured on your iPad, you should not lose any mail. In this situation you will simply be changing the local mail account settings.


However, if you have any concern, you can configure a second account on the iPad - configured for IMAP to access the same email account. As such, it is possible to have two Mail accounts on your iPad that access the same email account on the server - one being configured for POP3 and one for IMAP.


With both configured, should you observe loss of any email messages, you can simply copy any missing messages from the POP3-mailbox to the IMAP-mailbox.

iPad mail

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