iphone 11 can't detect 5Ghz wifi

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karyadi64 Author

Level 1

10 points

iphone 11 can't detect 5Ghz wifi

While my iphone 11 pro and iphone X can detect. Why? anyone help

i already reset my network setting. Still cant show up only at 2,4GHz. I buy iphone from indonesia

iPhone 11, iOS 14

Posted on Jul 8, 2021 10:05 AM

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Answer 1

Jul 9, 2021 1:30 PM in response to karyadi64

Hi karyadi64,

Thanks for reaching out about connecting your iPhone with 5GHz Wi-Fi networks. We can help with this.

Take a look at the article below with some troubleshooting steps to help with connecting to Wi-Fi networks.

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If the issue remains, can you provide us with some more details? Have you been able to connect to this 5GHz network in the past? If you restart the modem and router, does the issue remain?

Take Care.

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Answer 2

i_rina

Community Specialist

Jul 11, 2021 7:49 AM in response to karyadi64

Hi karyadi64,

There isn't a way to change the channel on your iPhone, you'll need to change it with settings through your internet service provider. Have you reached out to them yet? They'll probably be the best to help with this.

Cheers.

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Answer 3

karyadi64 Author

Level 1

10 points

Jul 9, 2021 7:50 PM in response to linzimartine

The issue still remains. My iphone 11 never connect wifi 5GHz at all before. I did already restart modem and router still the issue remain. I think because the channel of the router setting for 5 GHz my router only 64. And maybe for iphone in indonesia need channel 149 up to connect wifi 5 GHz. Because all device i have buy in indonesia cant connected to wifi 5GHz like my macbook pro 2019 cant connect or detect the wifi 5GHz. While

iphone X ( i buy in singapore)

iphone 11 pro (i buy in singapore)

is there any setting to change channel on my iphone ?

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iphone 11 can't detect 5Ghz wifi

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