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Mac book pro black screen

My screen has gone completely black and does not come back on. I was watching a video when it happened and I could still hear the video playing. so the computer itself works, but the screen is black.

MacBook Pro 13″, macOS 10.13

Posted on Jul 8, 2021 3:07 PM

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Question marked as Top-ranking reply

Posted on Jul 8, 2021 9:05 PM

I assume your MacBook Pro has LCD back light issue. You'd better contact Apple Support or make Genius Bar reservation if your local retail Apple Store is open or find opened local Apple Authorized Service Provider to be examined your MacBook Pro there.

Official Apple Support

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector


1 reply
Question marked as Top-ranking reply

Jul 8, 2021 9:05 PM in response to Kbfisher

I assume your MacBook Pro has LCD back light issue. You'd better contact Apple Support or make Genius Bar reservation if your local retail Apple Store is open or find opened local Apple Authorized Service Provider to be examined your MacBook Pro there.

Official Apple Support

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector


Mac book pro black screen

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