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ermelinda241 Author

Level 1

8 points

WhatsApp Video calls not working properly on MacBook Air

hi I have a problem with my MacBook Air when I using the whatsApp video call I can't see anything is black but my friend can see me I don't know how I can do, I need the help please?

Posted on Jul 9, 2021 4:49 AM

Top-ranking reply

SnickZ.

Community Specialist

Posted on Jul 10, 2021 9:05 AM

Hello ermelinda241,

It sounds like you're having some issues with the video feature of WhatsApp.

In this case, start with the steps here: If an app on your Mac stops responding, closes unexpectedly, or won’t open

If the issue continues, try a different app, such as FaceTime to see if the video works as expected. If it does, then contact WhatsApp support for more help with their app: How to contact an app developer

Contact WhatsApp

Cheers!

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WhatsApp Video calls not working properly on MacBook Air

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