I closed my move ring on Tuesday of this week and now the activity app shows a blank move ring even though all 3 of my workouts (2 of which were recorded directly in my watch) from that day are listed with accurate calorie burns. How can I get the app to recognize that data?
Apple Watch, watchOS 4
Is that the same situation both on the iPhone and your watch? Try restarting both devices and make sure that you are signed in to iCloud as well. Hopefully that will kick off that sync for you!
If the issue remains, you could try adding a workout manually and temporarily, to see if that triggers the update. You can always remove it afterwards.
https://www.imore.com/how-manually-add-workout-data-health-app-your-iphone
Perhaps time to give Support a call then. Would be interesting to hear what they say. You could report it as a sync issue with your Apple ID.
I just had the same thing happen to me today. The ring *was* showing the correct calories from my two runs today, and then I went to check where I was and all of the sudden, the ring was empty. It’s extremely frustrating as I have been busting butt on a 67 day move streak and it looks like that’s going to end because of a tech glitch.
Thank you for answering! But yes, I tried both of your suggestions and still no luck. It’s so weird because the data is there but the ring isn’t closed.
Move data missing from one day
