When I run the diagnostics tool at start up (holding down the D key) the laptop asks me to choose my wifi network however it just ‘spins’ after selecting the network and password
MacBook Air 13″, macOS 11.4
Hello station304jlw,
We understand that you’re trying to run Apple Diagnostics on your MacBook Air, and we’d love to help. Use Apple Diagnostics to test your Mac is the correct article to assist you. We suggest reviewing the “Learn more” section of the article. If you’re still unable to access the test, let us know which model you’re using. Here’s how to locate that information: About System Information on your Mac
If you’d like more assistance with the issue you’re having with your MacBook Air, provide us with the details, and we’d be happy to assist you.
Best wishes!
Apple diagnostics start up not connecting to wifi
