I have a CLASSIC iPOD 160GB, the iTunes "app" is not letting me SYNC. The PC recognizes my device but the iTunes app does not..any suggestions/ideas

What build of iTunes is installed? It seems the 12.11.3.17 build might cause issues for some users. Uninstalling and reinstalling the previous build may help. You can find links at the bottom of Troubleshooting issues with iTunes for Windows updates - Apple Community, along with advice on uninstalling elsewhere in the user tip.

tt2

I have the same issue, it just started with build 12.11.3.17, I uninstalled itunes and supporting software and downloaded build 12.11.10 and rebooting prior to install.. Ill let you know how it goes once I I have rebooted and installed the software...

Cheers,

Ivan

For older releases of itunes https://support.apple.com/downloads/itunes

Hello,

I seem to be having the same problem and was wondering if you managed to find a solution to downloading your music? I've a 2008 ipod and like you it's hardly used.

Here's hoping.

Thank you,

Jane

I have a Classic iPod 2006 and I have just synced and downloaded all my music from what was iTunes and is now called Music. I connected my iPod via a cable to my iMac and after a while, the window came up with all the options - Music, Photo's etc. I selected Music and chose to Sync and then pressed apply at the bottom of the screen. It took a while but I managed to download 35GB.

You may have done this already, if I'm teaching my Grandmother to suck an egg, apologies - at least you know it's possible.

Good luck,

Jane