Question marked as Top-ranking reply User profile for user: lobsterghost1 lobsterghost1 Community+ 2025 User level: Level 10 158,114 points Jul 10, 2021 7:41 PM in response to Jessica_201 First --> If your computer doesn't recognize your iPhone, iPad, or iPod - Apple SupportThen --> If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support Show more Less Reply Link