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Mosier_Jane Author

Level 1

4 points

Apple TV + on Roku stops recognizing my subscription

I got a 1 year subscription from buying a new Mac, which I access through a Roku stick. The subscription started in June 2021, and I started watching Ted Lasso season 1. After 2 episodes, I got an offer for a free week then pay. So I started just streaming from my iphone app to the Roku stick. Now the same thing is happening with The Morning Show. I’ve tried deleting and reinstalling the channel from Roku, logging out and in again, etc., but I seem to have been kicked off my subscription. Any ideas?

3810RW,

Posted on Jul 10, 2021 7:27 PM

Top-ranking reply

Urquhart1244

Community+ 2024

Level 10

143,088 points

Posted on Jul 11, 2021 5:26 AM

Verify (on your iPhone or Mac) that the subscription is still active for your Apple ID account.

Verify that you are signed in to the Apple TV app on your Roku with the Apple ID account that has the subscription.

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Apple TV + on Roku stops recognizing my subscription

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