In store credits
I received an email from Apple saying I had $5 in in-store credit, yet a week later it still doesn’t show I have it. Where can I ask Apple where it is?
iPhone X, iOS 14
I received an email from Apple saying I had $5 in in-store credit, yet a week later it still doesn’t show I have it. Where can I ask Apple where it is?
iPhone X, iOS 14
Hello 1717k,
It sounds like you want to inquire about a credit. We understand how important this is to you and we are here to help.
More information about redeeming can be found here: Apple Gift Card
If you are still having issues, can you provide a few more details? Why was this credit provided? Was any other information provided in the email? Also, what email address sent this email?
Cheers!
Good morning!! It was sent from Apple TV+
1717k ,
Thank you for providing that screenshot. If your balance still shows 0 after going to the link, then it may be best to get in contact with Apple's billing team directly.
You an reach them by going to Get Support
Hopefully this helps.
Take Care!
In store credits