"Flexgate" issue for 2018 13" Touch Bar MacBook Pro

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Level 1

13 points

"Flexgate" issue for 2018 13" Touch Bar MacBook Pro

Is Apple going to acknowledge the "Flexgate" issue on MacBooks 2016-2020 or do I and tens of thousands of other customers have to spend 600-850€ (740 in my case) for 2000+ (2250 in my case) defective machines with design and manufacturing display flaw? Release a free display replacement program ASAP or give the money we have given you for display replacement back, since a 6€ cable problem turns into a 600+€ disaster, as the defective cable is attached to the display and cannot be replaced separately.

MacBook Pro 13″, macOS 11.4

Posted on Jul 11, 2021 10:22 AM

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Answer 1

Axel Foley

Level 10

149,568 points

Jul 11, 2021 3:59 PM in response to tsoukadaris

FYI: These are user-only forums made up of folks like you and me. You are not speaking to Apple. if you need to speak with Apple Support, then contact product and tech support: ➔ Contacting Apple for support and service including international calling numbers.

Furthermore, if you want to provide direct feedback to Apple then please leave feedback here ➔ Product Feedback - Apple

Axel F.

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Answer 2

tsoukadaris Author

Level 1

13 points

Jul 12, 2021 1:54 AM in response to Axel Foley

Thanks for the advice. The message I'm sending to Apple stands though, as a calling for other deceived and insulted Apple customers. And there are tens of thousands of them for this issue.

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"Flexgate" issue for 2018 13" Touch Bar MacBook Pro

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