Iphone x front camera black screen.

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munir196 Author

Level 1

18 points

Iphone x front camera black screen.

Q:

Iphone X front Camera Black Screen

Hi,

I have an iPhone X with iOS version : 14.6

Around a week ago my front camera stopped working and showed a black screen in the camera app.

I restarted my iPhone, Cleaned both cameras, deleted all camera apps and finally reset all content and settings too, to no avail.

However during all of this my face ID worked perfectly fine and still is while the front camera just shows a black screen.

Any help is appreciated,

Regards,

iPhone X, iOS 14

Posted on Jul 11, 2021 12:19 PM

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Answer 1

Jul 24, 2021 6:28 PM in response to munir196

Hi! I had the same problem, I had to factory reset my phone then after I set it back up I force reset it by pressing the volume up, releasing, volume down releasing, and then holding the side button until the apple logo came up and that worked!

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Answer 2

brbo

Level 8

38,593 points

Jul 11, 2021 8:19 PM in response to munir196

Hi munir196,

Welcome to the Apple Community, where some of us do our best to help each other :)

Apple support have an article online that may help with the camera on your iPhone:

If the camera or flash on your iPhone, iPad or iPod touch isn't working:

https://support.apple.com/en-au/HT203040

Hope this helps :)

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Answer 3

brbo

Level 8

38,593 points

Jul 12, 2021 3:36 PM in response to munir196

Sorry there was no success from the article.

Might be best to contact Apple and have the iPhone checked.

https://getsupport.apple.com/?caller=kbase&SG=SG003&category_id=SC0022&symptom_id=20505

All the best :)

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Answer 4

brbo

Level 8

38,593 points

Jul 12, 2021 3:44 PM in response to munir196

Oops ... sorry:

That linked support webpage may have the wrong country selected.

Alterenative:

There is a "Get Support" link to Apple at top right on this discussion page.

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Answer 5

munir196 Author

Level 1

18 points

Jul 12, 2021 6:36 AM in response to brbo

I tried all the steps still it doesn't work.

my front camera stopped working and showed a black screen in the camera app.
my face ID works perfectly fine

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Iphone x front camera black screen.

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