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My iPad is disabled and it says to connect to iTunes I don’t have iTunes how do I get my iPad set up appropriately again

I got a new iPad thought I had it set up right now it’s not working and it was disabled I was able to plug in my iPhone and remove the iPad and now my iPad is saying it is disabled and that I have to connect to iTunes how in the world do I get this iPad on

Posted on Jul 11, 2021 12:42 PM

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Question marked as Top-ranking reply

Posted on Jul 11, 2021 12:51 PM

You will need a computer. See the instructions in If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support and also note the following from those instructions:


You need a computer to follow these steps. If you don't have a computer, borrow one from a friend, or go to an Apple Retail Store or Apple Authorized Service Provider.


3 replies
Question marked as Top-ranking reply

Jul 11, 2021 12:51 PM in response to Charm2

You will need a computer. See the instructions in If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support and also note the following from those instructions:


You need a computer to follow these steps. If you don't have a computer, borrow one from a friend, or go to an Apple Retail Store or Apple Authorized Service Provider.


Jul 12, 2021 9:34 AM in response to Charm2

If your iPad is disabled, or you have forgotten your iPad passcode, you have no alternative other than to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Use of a PC or Mac is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be delighted to assist.


You may also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com



My iPad is disabled and it says to connect to iTunes I don’t have iTunes how do I get my iPad set up appropriately again

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