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Flash not working

My flash is not working. Why did that happen?

iPhone XS Max, iOS 13

Posted on Jul 11, 2021 9:21 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 11, 2021 9:31 PM

That happened because either there is a software issue with your iPhone XS Max or there is a hardware issue where the flash has failed.


1) Ensure that the Flash is set to ON. Open the Camera app and then inspect the Flash Symbol at the Top Left. Does it have a Line across it? If YES then the Flash is set to OFF. Tap on it and activate the Flash.


2) If the above does not resolve the issue, thenyou can Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


3) If the above still does not resolve the issue, then you can have your iPhone examined at the Apple Store or at an Authorized Service Center for hardware diagnosis and resolution.


Axel F.



1 reply
Question marked as Top-ranking reply

Jul 11, 2021 9:31 PM in response to criscelle

That happened because either there is a software issue with your iPhone XS Max or there is a hardware issue where the flash has failed.


1) Ensure that the Flash is set to ON. Open the Camera app and then inspect the Flash Symbol at the Top Left. Does it have a Line across it? If YES then the Flash is set to OFF. Tap on it and activate the Flash.


2) If the above does not resolve the issue, thenyou can Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


3) If the above still does not resolve the issue, then you can have your iPhone examined at the Apple Store or at an Authorized Service Center for hardware diagnosis and resolution.


Axel F.



Flash not working

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