iPhone 12 plus issue.

Question

iPhone 12 plus issue.

I have new iPhone 12+ that will not connect to my home wifi network without turning off the “private address” feature. All other Apple devices including my spouses new iPhone 12+max work flawlessly on the same network. What could the underlying issue be?

iPhone 12 Pro

Posted on Jul 11, 2021 9:47 PM

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Answer 1

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SravanKrA

Community+ 2024

Level 10

411,956 points

Jul 12, 2021 12:01 AM in response to Chauffeur2399

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...

Connecting to Wifi is the first part and then getting connected to the Internet is the second

If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately

For your Internet connection.

Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you

However --> Connect iPhone to the Internet - Apple Support

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iPhone 12 plus issue.

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