You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone won't turn on. Only shows apple icon

My iphone randomly switches off then repeatedly shows the apple icon sign without actually turning on. I know that my phone is fully updated and is on 100% charge because this can happen when my phone is on charge, when i take it off the charger etc.

what should i do?


iPhone XS, iOS 14

Posted on Jul 12, 2021 5:58 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 13, 2021 7:30 AM

Hello CelesteHall.


Thanks for reaching out to Apple Support Communities. We understand that your iPhone is experiencing unexpected shutdowns. It's important to have a working iPhone and we will be glad to assist.


Check out the following resource which has some great tips to avoid unexpected shutdowns: iPhone Battery and Performance


Hope this helps.


Cheers.



1 reply
Question marked as Top-ranking reply

Jul 13, 2021 7:30 AM in response to CelesteHall

Hello CelesteHall.


Thanks for reaching out to Apple Support Communities. We understand that your iPhone is experiencing unexpected shutdowns. It's important to have a working iPhone and we will be glad to assist.


Check out the following resource which has some great tips to avoid unexpected shutdowns: iPhone Battery and Performance


Hope this helps.


Cheers.



Iphone won't turn on. Only shows apple icon

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.