The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I have been billed by Apple for purchases that do not appear in my purchase history and which seem to be on a recurring cycle. How can I request a refund when they don't appear in my history?
Follow the steps in this article:
If you still can't find out what made the charges,
Contact apple by the link in that article.
or:
Contact Apple for support and service - Apple Support
Good luck!
Unexplained purchases
