It’s not taking my fingerprint or pass code

Hey there krylaw,

Thanks for posting in Apple Support Communities. If you're having difficulties signing into your Mac with your login password or fingerprint, we suggest taking a look at the articles below and work through the provided troubleshooting steps. If you're Mac doesn't prompt you to reset your password on your login screen, you will have to boot the Mac into recovery mode to attempt to reset your password.

If you forgot your Mac login password

If you can't reset your Mac login password

We hope this helps.