Screen is black
My screen is black. The keyboard is lighting up and the computer seems to be on but it also seems to be locked. I have suddenly only limited access to the top keys. Nothing is responding.
MacBook Pro 15″, macOS 11.3
My screen is black. The keyboard is lighting up and the computer seems to be on but it also seems to be locked. I have suddenly only limited access to the top keys. Nothing is responding.
MacBook Pro 15″, macOS 11.3
Teep226 Said:
"Screen is black: My screen is black. The keyboard is lighting up and the computer seems to be on but it also seems to be locked. I have suddenly only limited access to the top keys. Nothing is responding."
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Sites to visit:
A. Go Here: If your Mac doesn't Turn On or Start Up - Apple Support
B. Go Here: If your Mac Screen Goes Black - Apple Support
Teep226 Said:
"Screen is black: My screen is black. The keyboard is lighting up and the computer seems to be on but it also seems to be locked. I have suddenly only limited access to the top keys. Nothing is responding."
-------
Sites to visit:
A. Go Here: If your Mac doesn't Turn On or Start Up - Apple Support
B. Go Here: If your Mac Screen Goes Black - Apple Support
Hi,
I think it's a hardware related issue. You'd better make Genius Bar reservation if your local retail Apple Store is open or take your MacBook Pro to local opened Apple Authorized Service Provider to be examined your MacBook Pro.
Genius Bar Reservation and Apple Support Options - Apple
Apple - Find Locations - Location Selector
Screen is black