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Connecting Display Issues with Dell Docking Station D6000, 2 Thunderbolt Screens & 2020 M1 MacBook Pro

Im not sure what I'm doing wrong but I can't seen to get any video when I connect any screen to my MacBook Pro with the D6000 dock. I know the screens work because I can connect each screen directly into my MacBook and they work just fine. Its when the docking station gets involved that I get no response. Ive attempted many different ways, most recently from the thunderbolt screen with a thunderbolt 2 to a video display port adapter into the docking station, and the docking station usb 3 connected to my laptop. Tired the same thing with an HDMI adapter and it also did not work.

Display manager software states their is no monitors detected when everything is connected and I've even tired to make the connection with the MacBook lid opened. (I've read that people have had luck with the lid open.)

The usb3 from the docking station does provide juice to the MacBook when connected...

I hope I didn't miss anything important! Also, this is my first time using any discussion board, my apologies in advance if I'm not using it correctly.

MacBook Pro 13″, OS X 10.11

Posted on Jul 12, 2021 10:21 PM

Top-ranking reply

KMB_12

Community Specialist

Posted on Jul 13, 2021 4:35 PM

Hello franciscofromontario,

Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with external displays connected to your Mac through a docking station. You can connect one external display to your Mac using either of the Thunderbolt / USB 4 ports. Using docks or daisy chaining devices doesn't increase the number of displays you can connect. You can find more information here: Use multiple displays with your Mac

If the external displays work when directly connected with your Mac, but a single monitor isn't detected when connected to the docking station, we recommend contacting the manufacturer of the docking station for assistance.

We hope this helps.

Cheers!

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Connecting Display Issues with Dell Docking Station D6000, 2 Thunderbolt Screens & 2020 M1 MacBook Pro

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