You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Itunes

My mac is a 2020 mac 13" and I have downloaded big sur and I am on the 11.4 update. I am trying to download iTunes and nothing will let me download it because it says I don't have enough of a higher update. I need my iTunes to reset my phone because I am locked out which is also a problem because that never took my right password. Idk what to do in either of the situations but I can't do anything on my phone and I can't do anything on my mac.

MacBook Air 13″, macOS 11.4

Posted on Jul 13, 2021 3:40 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 13, 2021 4:42 AM

Hi,

You no longer use iTunes on the latest MacOS.

What happened to iTunes? – Apple Support

You now use finder to sync your iPhone. Back up and restore your iPhone or iPad on Mac or iCloud - Apple Support.


Jim

1 reply

Itunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.