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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
can you please help me get my phone out of activation lock mode
Only the owner of the account used to lock it can remove the activation lock.
Only the owner of the account used to lock it can remove the activation lock.
You can learn how to remove your activation lock at https://support.apple.com/en-us/HT201441
I am the owner
Then explain what's wrong...
Have you forgotten your iCloud ID and/or password?
Are you getting an error message? What does it say?
yes I forgot both Apple ID and password
Then start here: https://iforgot.apple.com
activation lock
