dark wavey lines

When I woke up my laptop it has wavy lines across the screen

MacBook Pro 15″, macOS 10.13

Posted on Jul 13, 2021 6:22 PM

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Question marked as Top-ranking reply

Posted on Jul 13, 2021 9:55 PM

Shanereeves67 wrote:

When I woke up my laptop it has wavy lines across the screen

MacBook Pro 15″, macOS 10.13



You don't say what exact mac this is.. especially the year, M1 / Intel ...(?)


Looks like a hardware issue.


You can Try resetting the SMC http://support.apple.com/kb/ht3964

Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379


Re-seat the RAM on older models


Does it appear the same on an external screen to test?


Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232



Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service

Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095




1 reply
Question marked as Top-ranking reply

Jul 13, 2021 9:55 PM in response to Shanereeves67

Shanereeves67 wrote:

When I woke up my laptop it has wavy lines across the screen

MacBook Pro 15″, macOS 10.13



You don't say what exact mac this is.. especially the year, M1 / Intel ...(?)


Looks like a hardware issue.


You can Try resetting the SMC http://support.apple.com/kb/ht3964

Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379


Re-seat the RAM on older models


Does it appear the same on an external screen to test?


Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232



Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service

Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095




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