Battery preferences are greyed out.

darrelbatterypreferences Said:

"Battery preferences are greyed out and cannot be adjusted. MacBook times out in a couple minutes even when plugged in. Any suggestions?"

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Troubleshooting Power:

A. Please Clarify:

• Did you install an update?
• Have you had battery issues before?
• Has this Mac been serviced recently?
• What were you working on when this happened?

B. Try a New Charger:

If it is charing from an external device, then use a new charger:

• Power & Cables - Mac Accessories - Apple - Select "Mac Compatibility" on the left
• Find the Right Power Adapter and Cable for your Mac Notebook - Apple Support

C. A Few Links to Refer to Power:

• About Mac Notebook Batteries - Apple Support

• How to Turn your Mac On or Off - Apple Support

• Charge the MacBook Pro Battery - Apple Support

• If your Mac Battery won't Charge - Apple Support

darrelbatterypreferences Said:

"Battery preferences are greyed outL Has this Mac been serviced recently? yes, new battery was installed."

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Thank you for the followup.

Who Installed the Battery?:

Sometimes, you get an error like this when a third-party installs a battery that is not officially Apple certified. So, who replaced this? It may not be an official Apple certified battery.

darrelbatterypreferences Said:

"Battery preferences are greyed out: They are an authorized reseller repair. You have probably hit on the answer. We are locked down because of Covid so I won't be able to take it back to them for another couple weeks. Your answer makes total sense. thanks"

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You are welcome. Post back letting us know how it works out.