You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

strennensj Author

Level 1

4 points

black screen

I have an iPhone Xs Max. My phone died, so I put it on charge. The screen is currently black, and will not turn on. It also does not give any indication of charging. Does anyone know what could have happened and/or how to fix it?

Posted on Jul 13, 2021 9:23 PM

Top-ranking reply

LD150

Level 10

91,311 points

Posted on Jul 14, 2021 12:20 AM

Probably unrecoverable hardware failure, if you are lucky it may just be battery.

First try this. Work all through it.

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

View in context

black screen

Similar questions