The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
SMC - reset does not help
MacBook Pro 16″, macOS 11.4
Hi,
Is there any physical damage on the Touch Bar? If there is no damage you need to contact Apple Support so the can run some tests and see if your MacBook needs an in warranty Top Case replacement.
No dammage on the Touch Bar.
How do I contact Apple Support ? (Device bought via internet at Apple).
Thanks for your advice.
macbook pro 16 model 2021 - touchbar green light only
