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My carrier won’t unlock my iphone

I can’t get my carrier T-Mobile to unlock my iPhone so I can use it with another carrier! Any advice?

iPhone 7

Posted on Jul 14, 2021 4:32 PM

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Posted on Jul 14, 2021 4:36 PM

Most carriers have requirements for requesting an unlock; typically that the device be paid off/owned by you. You can find T-Mobile details at https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device

2 replies

Jul 14, 2021 4:35 PM in response to RG831_

No. Only the carrier a phone is locked to has the ability to unlock the phone for use with a different carrier. You'll have to work this out with T-Mobile. Apple can't help you. We can't help you.


Ps: They likely are unwilling to unlock your phone because you are under contract to them, they subsidized the purchase of your phone or you owe them money.

My carrier won’t unlock my iphone

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