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Have done all the above and still cannot play song after authorizing numerous times

After following all the instructions, I still cannot play a purchased song on my laptop even after authorizing numerous times - what do I do now?

Windows, Windows 6

Posted on Jul 14, 2021 5:48 PM

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Question marked as Top-ranking reply

Posted on Jul 15, 2021 4:13 AM

Repeated requests to authorize an already authorized computer for store downloads typically indicates you have corrupt or incomplete copies. Backup and then delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.


tt2

1 reply
Question marked as Top-ranking reply

Jul 15, 2021 4:13 AM in response to CDlovesmusic

Repeated requests to authorize an already authorized computer for store downloads typically indicates you have corrupt or incomplete copies. Backup and then delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.


tt2

Have done all the above and still cannot play song after authorizing numerous times

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