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đź’ˇ Did you know?
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
I have gone through every method of trouble shooting, but the left AirPod Pro never connects, when I have the two AirPods out of the case to show individual charge, the left one won’t even show the battery symbol, the space just remains blank. (See attached image) I only got these at last Christmas, I keep them in a very clean shape, and they have never come in contact with water.
Hello DJMB4,
We're glad you thought to ask Apple Support Communities about the issue you're having with the charge status not appearing for your left AirPod Pro. It sounds like you've completed some great steps to help resolve this. You mentioned cleaning your AirPods. When you cleaned them, did you also clean the bottom of the charging case as dirt and debris can cause this to happen. Just in case, here's a great guide on cleaning: How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods
We also recommend completing any steps you haven't already that are found here: If your AirPods won't connect
Let us know how it goes.
Take care.
After trying every method my left AirPod pro still won’t connect
